Terry Fox Hachette Book Group

Fast Shipping and Professional Packaging

Because of our long-standing partnership with UPS, FedEx, DHL as well as a range of other top global carriers we can offer various shipping options. Our warehouse staff are highly trained and will pack the goods according to the exact and precise specifications. Prior to shipping your items will be thoroughly examined and secured. We deliver to thousands of clients each day across multiple countries. This shows how we're dedicated to becoming the biggest retailer on the internet. The warehouses and centers for distribution are situated in Europe and the USA.

It is important to note that orders with more than one item will be subject to a processing period that is based to the specific item.

Prior to shipping, we examine the items ordered thoroughly before sending the items. The majority of orders will be shipped within 48 hours. Expected delivery times are between 3 and 7 days.

Returns

Due to multiple parties which include the factory as well as the warehouse, we are unable to fully manage stock. The stock can change at any moment. Please be aware that it's possible for your order to become unavailable even after you have placed the order.

Our policy lasts for thirty days. Unfortunately, if thirty days have passed from the date you purchased the item, we will not be able to give you a refund or exchange.

You are able to return an item if it is unused and in the same state as when you received it. It must also be returned in its original packaging.